Terms of Service

Last updated September 25, 2026

These terms govern your use of the Athlete Arc website and mobile app (the "Service"). By creating an account or using the Service, you agree to them. If you don't agree, please don't use the Service.

1. Who can use Athlete Arc

You must be at least 13 years old to use the Service. If you're under 18, you need a parent's or guardian's permission, and they agree to these terms on your behalf. Coaches are responsible for making sure they have any permissions their organization requires to coach athletes through the Service.

2. Your account

Keep your login details secure and let us know right away if you think someone else has accessed your account. You're responsible for activity in your account. Please give accurate information, including your name and email.

3. Your content

You own the recordings, transcripts, comments and other content you put into the Service ("your content"). You grant us a limited permission to host, store, transcribe, analyze and display your content, only to provide the Service to you and to the people you choose to share it with. This permission ends when you delete the content or your account, except for any copies we're legally required to keep.

Only share content you have the right to share, and don't record other people without their permission.

4. Coaches and sharing

Coaches and athletes connect only when both agree. Athletes decide which reflections are shared or private, and either side can end a connection at any time. Coaches agree to use what athletes share only to support those athletes, and to keep it confidential.

5. Not medical advice

Mood scores, Arc Scores and other insights are rough, automated estimates to help you reflect. They are not medical, psychological or nutritional advice, diagnosis or treatment, and may be inaccurate. Talk to a qualified professional about your health. If you or someone you know is in crisis or thinking about self-harm, contact local emergency services or a crisis line right away (in the US, call or text 988).

6. Acceptable use

Don't use the Service to:

• harass, threaten or harm anyone, or share content that's illegal, hateful or sexually explicit;
• access accounts or data that aren't yours, or probe, overload or disrupt the Service;
• scrape the Service, or copy or resell it;
• impersonate someone else.

We may suspend or close accounts that break these rules.

7. Third-party services

If you connect Strava or other services, your use of them is also governed by their own terms and privacy policies. We aren't responsible for third-party services, and features that depend on them may change if those services change.

8. Early access

The Service is in early access. Features may change, be removed or occasionally not work as expected. The Service is currently free. If we introduce paid plans, we'll tell you in advance, and you won't be charged unless you choose a paid plan.

9. Ending your use

You can stop using the Service and ask us to delete your account at any time. We may suspend or end access if you break these terms or if we discontinue the Service. If we discontinue it, we'll give reasonable notice where we can so you can request a copy of your data.

10. Disclaimers and limits of liability

The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, Athlete Arc isn't liable for indirect, incidental or consequential damages, or for lost data or profits, arising from your use of the Service. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim, or US $50.

11. Changes to these terms

We may update these terms. If we make meaningful changes, we'll update the date above and let you know in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated terms.

12. Contact

Questions about these terms: brian.riordan@gmail.com